Shipping policy

 

USA: Any order over $150 ships for FREE. Otherwise, shipping costs starts at $5 and will go up based on weight and destination.

OUTSIDE USA: Shipping typically costs starts around $13 and will go up based on weight and destination.

Please make sure your shipping address is correct before you complete checkout, I cannot fix this. It is your responsibility to have it right.

Shipping time is usually 1-3 business days, but can still vary.

Returns, refunds, and replacements are not available if you were going to purchase from our shop. Once the package is out of our hands we are not responsible for anything lost, stolen, damaged, if you provided the wrong shipping address, or if you are unhappy with your crystal(s). Please understand that we can’t control how the post office and delivery workers treat a package. We always bubble wrap things the best way possible. If something happens to your package we can give you the information you need but we are not responsible for filing a claim, you must do that.